Frequently asked questions about the cremation process.
What are your hours of operation?
We are available for pick up and drop off by appointment. We can be reached by phone 24 hours a day, 7 days a week at (717) 562-1088 to set a time to meet you at our facility or your home. (After hours/weekend fees may apply for appointments scheduled outside of normal buisness hours and on weekends.)
How long until my pets ashes are returned?
Most cremations are completed within 24-48 hours after we receive them and will be available for either pick up or drop off at that time. Charges may apply.
May I wait for a cremation to be completed?
Yes. We can schedule a "witnessed" cremation based on our availability. For insurance purposes we can not have anyone in room with the crematory while it is running, but we have an area in our office for you to wait. Special arrangements will need to be made for this service.
Will my pet ever be sent anywhere else?
Once you hand your pet over to us, they will never leave our care. All cremations are performed on site at our facility.
Do you offer memorialization options?
Yes. We have many options to create a memorial. A full selection of urns can be viewed at peturncatalog.com/cap14. We can meet any requests and are available by phone to discuss any options.